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Blue travel insurance at a glance

  • A 24/7 emergency assistance team available worldwide
  • Many pre-existing medical conditions covered automatically
  • Multiple ways to claim
  • Underwritten by Zurich Australian Insurance Limited

About Blue Insurance

Blue Insurance is dedicated to helping Australians get cover for their travels and supporting them when things go wrong. Their customers matter – that’s why they offer 24/7 emergency assistance and different levels of cover to suit your needs.

What Blue travel insurance covers

The benefits included in your policy will vary depending on which type of plan and options you choose and whether you vary the cover on the policy. Blue Insurance offers both domestic and international cover, as well as single and multi-trip policies, so you can match your cover to your circumstances.

See the benefit table below for an outline of their Premier and Essentials international plans.

Policy inclusionsEssentialsPremier
Overseas medical and dental expenses
Additional expenses
Cancellation cover
Luggage cover
Travel documents, passports and credit card cover
Travel delays and resumption of journey costs
Delayed luggage cover
Rental car excess cover
Special event cover
Missed connections cover
Loss of income cover
Hospital incidentals cover
Disability cover
Accidental death cover
Personal liability cover
COVID-19 cancellation and amendment costs
COVID-19 overseas medical expenses
COVID-19 additional expenses

Blue Insurance also offers domestic travel policies if you plan to travel a little closer to home. While you can choose between a single or annual multi-trip policy, the cover remains the same. The benefits for this plan include:

  • Additional expenses
  • Amendment and cancellation cover
  • Luggage cover
  • Travel documents, passports and credit card cover
  • Delayed luggage cover
  • Rental car excess cover
  • Travel delay cover
  • Missed connections cover
  • Special events cover
  • Loss of income cover
  • Disability cover
  • Accidental death cover
  • Personal liability cover
  • COVID-19 cancellation costs
  • COVID-19 additional expenses.

Always read the Product Disclosure Statement (PDS) for the full details on the inclusions, exclusions, limits and sub-limits of a policy. Read the Target Market Determination (TMD) to understand whether a policy is suitable to your circumstances.

On top of the standard inclusions, you may be able to add cover in the form of options to vary the cover. While it will incur an additional premium on your policy, it may also provide peace of mind if you’re planning to participate in any risky activities. Options include:

  • Cruise cover
  • Adventure activities cover
  • Motorcycle and moped cover
  • Snow sports cover.

You may also have the option to increase your claim limits on your cancellation cover, or for specific items of high value. Read the PDS to learn more.

Why choose Blue travel insurance?

When taking a trip, you never want anything to go wrong. But if bad weather delays your flight, or you twist your ankle while taking in the sights, you want the peace of mind of knowing that you’re covered – that’s where Blue Insurance comes in.

Blue Insurance puts you first. Their policies automatically cover a range of adventure activities, with optional add-ons for extra cover. They also include rental excess cover as standard in their domestic and comprehensive international policies at no extra cost. With an online claims portal accessible from anywhere in the world and a friendly team ready to support you when things go wrong, Blue Insurance is there for you whenever you need them.

Frequently asked questions

Does Blue travel insurance cover pre-existing medical conditions?

Yes, they provide cover for a number of pre-existing conditions automatically, provided you meet the relevant criteria. If your condition isn’t covered automatically, you can complete an online medical assessment so they can determine whether they can cover your conditions. If your pre-existing conditions are approved, you may have to pay an additional premium for cover.

Always declare any and all pre-existing conditions to your insurer when applying for cover or you risk not being covered if you need to claim for something related to your condition.

When does my Blue travel insurance cover start?

For policies you’ve purchased prior to departing on your trip, your cover begins on the travel start date that’s listed on your Certificate of Insurance, or when you begin your journey (whichever comes first).

If you purchase a policy after commencing on your trip, your cover will not begin until three days after your policy issue date.

How do I make a travel insurance claim with Blue Insurance?

Blue Insurance offers several ways to claim. Their online claims portal is a simple, easy-to-use way to claim that can be accessed both domestically and internationally at any time. You can also contact them over the phone or email their claims team.

When making a claim, make sure you’ve got all the relevant information ready, such as your policy number and the contact details of everyone listed on the policy or involved in the claim. You may also need evidence to support your claim, such as receipts, police reports or medical records.

What’s the excess on Blue travel insurance?

If you’re travelling overseas, you can choose the excess on your Blue travel insurance policy. A higher excess may lower your premium, but you may need to pay this excess if you claim, so always choose an amount that’s manageable to you. An excess does not apply on all policy benefits, so be sure to read the PDS to understand when it may apply.

Depending on whether you’ve added any optional cover, additional excesses may apply.

Does Blue travel insurance cover hire car excess?

Yes, it’s included automatically in domestic policies and on their top-tier international cover. If your rental car is stolen or damaged during your trip, you may be covered for the insurance excess cost from your car hire company.

Compare travel insurance today!

When you travel, you want to travel with confidence. That’s why Compare the Market’s online comparison tool allows you to search policies and prices from Blue Insurance along with a range of other travel insurers. Comparing policies only take minutes, so what are you waiting for? Simples!

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