Is pet insurance worth it?

Average customer rating: 4.3/5
Written by Chloe XY Chin
Reviewed by Adrian Taylor
Updated 9 January 2025

What is pet insurance?

happy family with big dog is a policy to help cover your pet’s veterinary care costs. Depending on the policy, it can include cover for accidents, illnesses, routine care, and sometimes even behavioural issues.

Like other types of insurance, pet insurance involves paying a yearly or monthly premium. In exchange, the insurer helps cover the costs of eligible treatments up to certain limits. Some insurance policies may offer add-on coverage for routine care, such as vaccinations, flea and tick treatments, dental check-ups, and spaying (neutering).

Pet insurance reimbursement rates can range from 70% to 90%. It’s rare to find a pet insurance policy in Australia covering 100% of your pet’s medical bill. It’s important to note that most pet insurance policies include annual limits and per-condition sub-limits, which cap your annual insurance claims. You must cover the remaining costs if your expenses exceed these limits. Reviewing these limits when choosing a policy ensures you have enough cover for potential emergencies.

For example, if your vet bill is $1,000 and your policy has a $100 excess and a 90% reimbursement rate, the insurer may reimburse $810 as follows:

$1,000 – $100 = $900 × 90% = $810.

Alternatively, the insurer may apply the benefit percentage before deducting the policy excess, resulting in a different reimbursement amount.

Some insurers, when possible, may facilitate payment of the eligible claim benefit under the policy to the vet clinic directly. In this circumstance, the remaining costs will be payable from you to the vet clinic. Alternatively, you may be required to make the up-front payment in full and be reimbursed later.

Always read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) to determine what the product covers and whether it suits your pet.

Is pet insurance worth it in Australia?

Yes, pet insurance is generally worth it for most Australians. Owning a pet brings immense joy, companionship, and love. However, it also comes with responsibilities, including ensuring your pet’s needs are met and supporting their well-being. Veterinary care can sometimes result in unexpected vet bills, which is where pet insurance comes in.

For many pet owners, pet insurance offers invaluable peace of mind and the ability to provide the best care without worrying about costs. Different types of pet insurance plans can affect your pet insurance premiums, so always select the one that best fits your personal finances and your pet’s health. You should also consider setting aside money in a savings account to cover the co-pays and excess of your pet insurance policy, or for the circumstance of up-front payment being required prior to reimbursement of the eligible claim benefit.

By researching and comparing policies, you can find the best pet insurance to keep your furry friend healthy and happy for years.

Why is pet insurance important?

Pet insurance can help to protect your pet’s health and your financial well-being. Here are some key reasons why it’s an essential consideration for pet owners:

Unpredictable costs

Long-term conditions

Rising vet costs

Protecting your savings

Peace of mind

Supporting responsible pet ownership

What does pet insurance cover and not cover?

Understanding what pet insurance does and doesn’t cover is crucial when deciding if it’s worth it. When choosing pet insurance, it’s essential to read the fine print to understand the inclusions, exclusions, and any claim limits. Cover varies depending on the pet insurance companies and the specific policy, but here’s a general overview.

What does a pet insurance policy typically cover?

What does pet insurance usually not cover?

Meet our pet insurance expert, Adrian Taylor

Adrian Taylor
Executive General Manager – General Insurance

As Executive General Manager of General Insurance, Adrian Taylor knows that dogs and cats get themselves into all sorts of mischief. One part of Adrian’s work is to help empower consumers to understand how pet insurance can help save them from exorbitant vet bills when their pet gets injured or falls ill.