Buy Health Insurance. Get a FREE Meerkat Hoodie!

Purchase an eligible health insurance policy with us by March 31st and we’ll send your Meerkat Hoodie just in time for snuggle season! *

or

*Promotion available until stock runs out on eligible policies purchased between 26/02/2025 – 31/03/2025 and maintained until 15/05/2025.
Terms and conditions apply.

Frequently asked questions

Meerkat Hoodie promotion

To find out more about our promotion, please see our FAQ’s below. Terms and Conditions apply.

The promotional period runs from 26 February until 31 March 2025.

Your Meerkat Hoodie will be sent after 15 May, 2025 when all policyholders who purchased during the promotional period have maintained their paid-up policy for a minimum of 45 days.

Hospital cover at a bronze level or higher (i.e. either bronze, bronze+, silver, silver+ or gold). Combined hospital and extras policies are eligible provided the hospital cover is bronze level or higher.
Please note, extras only policies are not eligible. You can find our Terms and Conditions here for more information.

You must;

  1. Purchase an eligible health insurance policy during the promotion period;
  2. Fill out the opt-in form that is sent via email (24 hours after you purchase), and;
  3. Make sure your policy is paid up and maintained until 15 May in line with the Terms and Conditions.

And you will be able to receive your very own limited edition Meerkat Hoodie!

The Meerkat Hoodies are designed for adults and are one size only – they are extra large! And very cozy.

Oleg is our cheeky and mischievous meerpup. He is curious and loves making trouble for Papa Aleksandr and Aunty Sergei.

Yes. You must fill out the redemption form emailed to you after purchase by 15 May 2025. If you haven’t received it, please check your spam/junk folder.

If you purchased an eligible health insurance policy within the promotion period (26 February until 31 March 2025), you would have received a redemption form 24 hours later. Please check your spam/junk folder if you haven’t received it, otherwise our service team at [email protected] can assist.

Our shipping provider (Australia Post), will send you a tracking link via the email you supplied in the redemption form, once your order is shipped after 15 May.

You cannot change the postal address after you have provided a response in the redemption form.

No. Unfortunately, you cannot specify a date for your Meerkat Hoodie delivery. Once we’ve checked your purchase with your policy provider on 15 May, your Meerkat Hoodie will be on its way to you.  Delivery of your Meerkat Hoodie can sometimes take a few weeks, but you can check the progress of your order through Australia Post, just as soon as the tracking number is sent to you.

If your Meerkat Hoodie was not delivered and has been returned to sender, please contact our service team at [email protected].

Please email photographs of the Meerkat Hoodie and a description of your issue to [email protected] and they will assist.

If the above responses do not answer your query, please contact our service team at [email protected].

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