Explore Energy

Alinta Energy at a glance

  • Offers electricity and gas plans
  • Supplies energy to both homes and businesses
  • No lock-in contracts
  • Flexible payment options

About Alinta Energy

Alinta Energy is one of Australia’s largest and fastest growing energy providers. They supply gas and electricity to over 1 million homes and businesses. Alinta Energy’s customers and operations span mainland Australia and they also operate a power station in Aotearoa (New Zealand). Alinta Energy wants to keep energy as reliable, affordable and sustainable as possible while they move towards a renewable future and give you the information you need to make informed decisions when choosing your energy provider.

Services offered by Alinta Energy

Alinta Energy offers both electricity and natural gas plans to customers across Australia. If you have solar, you may also be eligible for solar feed-in tariffs. If you have a basic electricity meter, Alinta Energy offers a free upgrade service to a smart meter – meaning you won’t have to pay the usual installation costs (although occasionally other fees may apply).

Alinta Energy does not offer all products in all states. As of April 2025, Alinta Energy offers the following:

  • Electricity and natural gas plans in Victoria.
  • Electricity and natural gas plans in New South Wales.
  • Electricity and natural gas plans in south-east Queensland.
  • Electricity and natural gas plans in South Australia.
  • Natural gas plans in Western Australia.

Why choose Alinta Energy?

When you’re with Alinta Energy, you’re in good hands. In addition to great value energy deals, customers can also enjoy discounts on groceries, electronics and more with Alinta Energy Rewards. Plus, with over 1 million customers, they have the experience to match. They’ve been looking after the energy needs of Australians for more than 25 years. Switch to Alinta Energy today for real value.

Alinta Energy has an extensive history of supplying electricity and gas to Australian homes and businesses of all different sizes. Alinta Energy is a multi-award-winning retailer with a friendly Australian based customer contact centre and emphasises affordability, competitive pricing, and innovation as some of the core values of their company. Other reasons why customers choose Alinta Energy:

  • Trusted by over 1 million Australians
  • Manage your energy 24/7 with the Alinta Energy App and MyAccount
  • Discounts on groceries, electronics and more with Alinta Energy Rewards
  • No lock in contracts or exit fees
  • Flexible payment options.

Alinta Energy pride themselves on being customer-focused and are committed to giving customers the information they need to make better-informed decisions when choosing an energy provider and when using energy in their home or business.

Frequently asked questions

When do I need to organise my Alinta Energy connection?

If you’re switching retailers, you can do so at any time and without any disruptions to your electricity or gas.

If you’re moving house, Alinta Energy only requires one business days’ notice to connect the electricity to your new property. However, always make sure there is clear, safe access to your meter on the day of connection.

How can I pay my Alinta Energy bill?

Alinta Energy offers a number of payment options, including 24/7 convenience to pay online with your credit card. The full list of payment methods includes:

  • Direct Debit
  • PayPal
  • BPAY
  • SmoothPay
  • By phone
  • HelpPay
  • In person at any post office
  • By mail.

You can also check your bills and manage your billing preferences through the Alinta Energy app (East Coast only) available for Apple & Android, as well as through their online portal MyAccount.

Does Alinta Energy offer concessions?

Yes. If you hold a government concession card (such as a Health Care Card, Pensioner Concession Card or Veteran Affairs Card), you may be eligible for a government-funded energy concession or rebate.

You may also be eligible for the Home Energy Emergency Assistance (HEEA) if you’re having difficulties paying your energy bill if you find yourself in a short-term financial crisis or suffering from an unexpected emergency.

If you use a life support machine or require medical heating or cooling, you may be eligible for relevant concessions.

Does Alinta Energy cater for life support equipment?

Yes, Alinta Energy caters for life support equipment. If you or someone you live with requires life support that’s energy-intensive, you may be eligible for a Life Support or Medical Cooling and Heating concession.

You can register your life support equipment with Alinta Energy, who will inform your distributor of your circumstances and offer information on how to best prepare for planned or unexpected outages to your electricity.

Does Alinta Energy offer solar feed-in tariffs with their plans?

Yes, all Alinta Energy plans are solar compatible and if you have an eligible solar system, will be able to receive their solar feed-in tariff. Once you have selected and signed up to your chosen plan, Alinta Energy will take care of the rest. Your solar feed-in credits will automatically be applied to your electricity bills. Plus, you can easily track your daily solar export and usage via the Alinta Energy App or MyAccount.

Compare and save

Compare the Market brings a spark to searching for energy plans. With our online comparison service, you can compare products, prices and more from Alinta Energy along with a number of other energy retailers. Whether you’re switching retailers or moving home, Compare the Market can help. Simples!

single alexksander portrait in bottom global block

Ready to look for a better deal? It’s easy to compare with us.

Compare energy plans
single sergei portrait in bottom global block